Your privacy, handled plainly.

1. Who we are

Burraq Integrated Solutions (“Burraq”, “we”, “us”) is a systems integrator established in 2013 and based in Abu Dhabi, United Arab Emirates. We are responsible for the personal data processed through this website. For any privacy question, contact us at info@burraq.net.

2. Information we collect

We keep data collection to a minimum. We may process:

• Information you give us — your name, company, email, phone number and the details of your enquiry when you contact us by email, WhatsApp, phone, or through a form or site-survey request.
• Technical information — standard server logs kept by our hosting provider (such as IP address, browser type and pages requested), used for security and to keep the site running.

We do not run advertising or analytics trackers on this site, and we do not build visitor profiles.

3. Cookies

This website uses only essential cookies and local storage — for example, a small flag that remembers you have seen our privacy notice so it is not shown again. We do not use advertising, marketing or third-party analytics cookies. Because only strictly necessary storage is used, the site works whether or not you dismiss the notice. You can clear this storage at any time in your browser settings.

4. How we use your information

• To respond to your enquiry and provide the information, quotation or site survey you requested.
• To deliver, administer and support the systems and services you engage us for.
• To operate, secure and improve this website.
• To meet legal, regulatory and contractual obligations.

We rely on your consent, our legitimate business interests, and the performance of a contract as the bases for this processing.

5. Sharing your information

We do not sell your personal data. We share it only with trusted service providers who help us operate (such as our hosting and email providers), and only as far as needed; with professional advisers; or where required by law or a competent authority. Any providers are required to protect your data and use it only for the services they provide to us.

6. How long we keep it

We keep personal data only as long as needed for the purpose it was collected — to handle your enquiry, meet our contractual and legal obligations, and keep business records — after which it is securely deleted or anonymised.

7. How we protect it

This website is served over encrypted HTTPS and applies a content security policy and other safeguards. We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to protect your information and keep our measures under review.

8. Your rights

Subject to the UAE Personal Data Protection Law (and other laws that may apply to you), you may ask to access, correct, update or delete your personal data, object to or restrict certain processing, or withdraw consent. To make a request, email info@burraq.net and we will respond within a reasonable period.

9. International transfers

Our service providers may process data outside the UAE. Where that happens, we take steps to ensure your data continues to receive an appropriate level of protection.

10. Children

This website and our services are intended for businesses and professional contacts. They are not directed at children, and we do not knowingly collect data from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its update date.

12. Contact us

For any question about this policy or your personal data: info@burraq.net · +971 2 551 6060 · Abu Dhabi, United Arab Emirates.