Teams now work across desks, meeting rooms, home and the road. Juggling a desk phone, a separate video tool and yet another chat app wastes time and fragments conversations. Unified communications (UC) brings these together into one experience.
What UC brings together
- Voice calling, internal and external
- Video meetings and conferencing
- Instant messaging and presence
- Screen and content sharing
- Integration with email and calendars
Why it matters
When these channels share one platform, a chat can become a call and then a video meeting without switching tools, and colleagues can see who is available. On the infrastructure side, it means one system to secure, manage and support instead of several.
Getting the foundation right
UC quality depends on the network beneath it: enough bandwidth, quality-of-service for voice and video, and resilient connectivity. Meeting rooms also need the right microphones, cameras and displays so the experience is as good in the room as on the laptop.
See the full scope of what we deliver.